Payment Methods
Grescarynne is committed to providing a clear and convenient checkout experience for customers shopping for living room furniture and bedroom furniture. You can review the available payment methods during checkout and follow the on-screen instructions to complete your order.
Accepted Payment Methods
We accept the following card payment brands, subject to availability at checkout and applicable card and transaction requirements:
Visa
Mastercard
American Express
JCB
Discover
Diners Club
Please refer to the payment options displayed at checkout to confirm which methods are available for your order. The availability of a particular card may vary depending on the transaction and applicable payment requirements.
How to Pay
You can follow these general steps to place an order:
Add the items you wish to purchase to your shopping cart.
Proceed to the checkout page.
Review the available payment methods and select an option actually offered at checkout.
Enter the required payment information and any other details requested by the checkout page.
Review your order information and submit your order according to the on-screen instructions.
Check the checkout page and order confirmation information to verify your order status and payment status.
Please follow the instructions displayed during checkout. The available payment options and confirmation process are subject to the actual checkout experience.
Payment Confirmation
Submitting an order does not necessarily mean that payment has been successfully completed. Please check the checkout page and your order confirmation information to verify your payment status.
If your payment is unsuccessful, you may wish to take the following steps:
Check that your payment information has been entered correctly.
Confirm that your card is valid and available for use.
Contact your card issuer to ask whether any transaction restrictions apply.
Contact our customer service team if you need assistance with your order or payment status.
Please do not assume that an unsuccessful payment will be automatically retried or that your order will be automatically canceled. Check your order status and follow the instructions provided during checkout.
Payment Security and Privacy
Please provide only the payment information required through the website's checkout process. Keep your card details and other personal information secure, and avoid sharing them with unauthorized third parties.
Our handling of personal information is described in our Privacy Policy. Please review this policy to understand how personal information is handled when you use our website.
Refunds and Payment Methods
Refund requests are handled in accordance with our current Return & Refund Policy.
Where a refund is approved and applicable, it will generally be returned to the original payment method and associated payment account. The time required for a refund to appear in your account may vary depending on the processing time of the card issuer, payment service provider, or other relevant financial institutions.
For more information about refund eligibility, applicable conditions, and the refund process, please refer to our Return & Refund Policy.
Contact Us
If you have any questions about payment methods, payment confirmation, or your order, please contact our customer service team using the information below.
Email: support@grescarynne.com
Phone: +81 75 381 6247
Address: 1988-08-08, 102 Shimo-Toba Shironokoshicho, Fushimi-ku, Kyoto, Kyoto Prefecture, Japan
Customer Service Hours: Monday through Friday, 9:00 AM–6:00 PM Eastern Time (America/New-York).